Extended Christmas Returns 2022

We Understand Buying Gifts For Loved Ones For Christmas Can Be Difficult And The Last Thing Any One Wants Is To Give A Gift And It Be The Wrong Item Or Unwanted. As We Face Challenging Times Ahead We Want To Make Sure You As Our Valued Customers Can Return Those Unwanted Gifts For A Full Refund Or Exchange. Please See Below For Our Full Terms Ans Conditions 

• Return Period 1st October 2022 Until 11th January 2023

• Free Returns On All Items

• All Items Must Be In Unused And New Condition With All The Contents Returned In Full. 

• All Watches Purchased From Shop First Must Be In Original Condition With Plastic And Tags Still Attached And In A Unworn Condition. We Will Only Accept Defective Watches In This Condition

• Boxes And Packaging Must Be Sealed And Unopened This Applies To Toys, Baby Products, Party Supplies & Electronics 

• We Advise To Check All Items When You Receive Them And Contact Us Within 48 Hours To Report Any Damage, Defects Or Incorrect Item Sent.
• Check All Items Before Wrapping Or Giving As Gift 

• We Will Not Accept Returns Of Used Items And If Returned In This State They Will Be Sent Back At Cost Of The Customer 

• If You Have Paid Postage This Will Be None Refundable And Only The Item Cost Will Be Refunded In Full.

How To Return 

• Contact: Helpdesk@shopfirst.co.uk Or By Whats App On 03450176764

• Include Your Order Number And Reason For Return In Subject Line Or In Email

• You Will Be Issued An Pre-Paid Return Label By Email Which Needs To Be Printed Out And Attached To Your Package And Dropped At Any Local Post Office 

Thank You For Shopping With Us.